For tenant repair requests, visit our Repair Request Page. For an emergency, call (760) 514-3188.

The basic rule of thumb that is followed is “If you break it, clog it, or don’t maintain it, then it’s something you need to fix”. If it breaks on its own then the owner takes care of it. An example of what the owner would handle would be if the water heater started leaking, or the A/C unit stopped working because of the compressor needed replacing. In other words, items that the tenant couldn’t possibly be involved with… like repairing a leaky roof!

Remember, if you call for a repair and there isn’t anything wrong, then you will be paying for the service call. You will also be paying for the service call if you are not present to let a tech fix the problem.

Everything else is pretty much up to the tenant to keep working. Below are some common problems and their remedies.


It is important to understand how the AC & Heating work. Setting your temperatures either too high or too low may damage the system. The normal set temperature for the summer is usually 75 to 78 degrees is recommended. In the wintertime, 68 degrees is recommended. It is also important to replace your AC/Heating Filter every three (3) months for health reasons and safety reasons. You don’t want any germs caught in the filter to recycle back into your breathing air. In addition, a dirty filter will cause restriction of air flow causing the HVAC to work harder and potentially damaging the system. Replacement of the HVAC system is recommended and required by Summit Leasing Group
It is important for tenants to periodically clear drains out by pouring Drano Liquid Gel into every faucet area of the house.  This keeps building up and may cause a server clog.  If the clog occurs by normal use, then you need to call a plumber and deal with it.   If the clog is caused by no fault by tenants, please contact Summit Leasing Group.

Many people are not in the habit of using a dishwasher… they like to do dishes by hand. That is well and good except that dishwashers have seals that can dry out and crack if the dishwashers are not used. Consequently, if you prefer to do dishes by hand, then you will need to run a cycle through the dishwasher once a week to keep the seals from leaking. Otherwise, when they dry out, you’ll have a repair bill to deal with.  If you do use the dishwasher, periodically check surrounding areas for leaks.  This may indicate the dishwasher lines are clogged.

Usually, this is caused by a breaker switch having been overloaded and tripped off. There are two areas to check. First, the breaker box panel which is normally on the outside of the building, but could also be in a garage or tucked away in the back of a closet. First, look to see if any of the switches have slightly moved away from the totally “on” position. If you see one that is, take it and switch it completely to the “off” position before attempting to move it to the “on” position. Assuming that the breaker holds, this procedure should fix the problem. A second type of breaker is found in areas of the home where there is water, usually in the kitchen or bathroom, but also in the garage. They are GFI breaker plugs and they control a wider area of plugs than just the spot they are located in. Consequently, you could have a plug or plugs go out in a bathroom and it is a GFI breaker plug in a garage that has tripped. Find the culprit plug and push the “reset” button which is located in the middle of the plug. That should reset the power to the problem area.
Your garbage disposal has gotten jammed or is making a humming noise but not grinding. Usually, something has gotten lodged along the inside wall of the disposal that is preventing them from working. On most models, there is a “Reset” button on the bottom of the disposal. Make sure that it is pushed in and try the disposal again. If it didn’t help the next step is to manually dislodge the interior grinding mechanism. This is done by inserting an Allen wrench into the bottom of the disposal and twisting/cranking the wrench to get the mechanism freed up.
Cleaning of gutters and downspouts is the responsibility of the tenant and needs to be done once a year usually in the fall after leaves have fallen. The easiest way to clean gutters is to cut out the bottom of a plastic bottle with a handle built in to make a scoop. A quart to half-gallon size bottle is about the right size. A five-gallon bucket can be hung from a rung on the ladder just below the gutter with a piece of wire as a receptacle to drop the debris in. The bucket will help minimize yard clean-up when the job is done.
The first thing to do is get the water shut off. Every sink, toilet, and water heater has shut-off valves next to the wall where the water enters the apparatus. TURN THE WATER OFF. Get towels or a mop and get the water soaked up. Do not let the water ruin the carpet, walls, flooring, etc. Call us immediately so we can get someone out to fix, repair, or complete the clean-up.